FAQ
general
IMPATIA combines Italian craftsmanship, bespoke design, and innovative engineering to create high-end, elegant game tables. Each piece is custom-made to reflect luxury and sophistication.
Yes, every IMPATIA product is meticulously handcrafted in Italy by skilled artisans, ensuring exceptional quality and attention to detail.
Absolutely! Our game tables can be personalized to your preferences in terms of materials, finishes, and dimensions. Each table is made on request, tailored to your specific vision.
Yes, we occasionally introduce limited or special edition designs to celebrate milestones or collaborations, making these pieces even more exclusive and collectible.
Depending on the level of customization, production can take between 8 to 12 weeks. We prioritize craftsmanship, ensuring each piece meets our high standards.
You can contact us directly through the inquiry form on our website or reach out to our sales team for assistance.
Yes, our designs are perfect for luxury homes, hotels, and other exclusive venues where style and functionality are key.
Yes, each IMPATIA game table comes with a certificate of authenticity, guaranteeing that your piece is an original, handcrafted product made in Italy with premium materials, ensuring its value and uniqueness. You can also register your product at www.impatia.com/certificate for added
verification and ownership documentation.
From Order to Shipping
Yes, IMPATIA provides global shipping. Every shipment is fully insured, and our logistics partners specialize in handling high-end furniture to guarantee safe and timely delivery.
IMPATIA game tables are carefully packaged using premium materials to ensure maximum protection during transit. Each piece is securely wrapped and placed in custom-made crates to safeguard it against any potential damage.
Yes, IMPATIA provides professional installation services to ensure your game table is set up with precision. Our team manages delivery, assembly, and final placement.
The process includes delivery, assembly of your custom game table, and a final inspection to ensure everything is set up to our high standards.
Yes, if you prefer, you can handle the installation yourself. However, if needed, we can help you find the perfect installation partner in your city, wherever you are located, to ensure your game table is set up with precision and care.
We don’t produce more than we sell, meaning every IMPATIA piece is made just for you. Each product is crafted on request, ensuring that your game table is tailored to your specific preferences and made with the highest quality materials.
IMPATIA uses low-iron glass, a highly durable and solid material. This type of glass offers exceptional clarity, strength, and resistance, ensuring that each game table not only looks stunning but is built to last, combining both beauty and functionality.
IMPATIA uses low-iron glass. This glass is also very easy to clean. With just a simple wipe using standard glass cleaners, you can maintain its pristine look effortlessly, ensuring your table remains as elegant as the day it arrived.
We can help you configure the perfect game table by offering different style and color options to suit your space. Using our customization tools, you can preview various designs to create your dream table, ensuring it complements your living room perfectly.
Materials and Production
IMPATIA game tables are crafted using the finest materials, including low-iron glass for exceptional clarity and strength, high-quality metals, premium woods, and luxurious fabrics. Each material is carefully selected to ensure durability, functionality, and unmatched elegance.
Yes, every IMPATIA game table is meticulously handcrafted by skilled Italian artisans. Our production process combines traditional craftsmanship with modern innovation, ensuring every piece meets the highest standards of quality and design.
All IMPATIA products are proudly made in Italy, in the heart of a region renowned for its craftsmanship and design heritage. This guarantees authenticity and adherence to Italian design excellence.
We prioritize using sustainable and responsibly sourced materials wherever possible. IMPATIA is committed to reducing waste by producing each piece on request, ensuring a mindful approach to manufacturing.
IMPATIA game tables are built with durability in mind. We use robust materials like low-iron glass and premium metals, ensuring that every piece is not only beautiful but also capable of withstanding regular use over time.
Absolutely! We offer a variety of options for materials, finishes, and fabrics so that you can create a game table that perfectly matches your preferences and interior design.
Production times vary depending on the level of customization, but most custom orders are completed within 8 to 12 weeks. This timeline ensures that each piece is crafted with precision and care.
Yes, we can provide samples of materials and finishes to help you make an informed decision about your custom game table.
While our materials are designed for durability, we recommend regular maintenance, such as using standard glass cleaners for low-iron glass and soft cloths for metal and wood surfaces, to keep your table in pristine condition.
Customer Service and Assistance
Our team is available to guide you through the entire purchasing process, from selecting the perfect game table to customizing its design. We can also assist with material selection and provide advice on which styles best suit your space.
Our team is available to guide you through the entire purchasing process, from selecting the perfect game table to customizing its design. We can also assist with material selection and provide advice on which styles best suit your space.
Absolutely. We offer ongoing support to ensure you are completely satisfied with your IMPATIA game table. Whether you have questions about care and maintenance or need additional assistance, our team is here to help.
Yes, we offer professional installation services to ensure your table is set up perfectly. If you prefer to manage installation yourself, we can connect you with a trusted installation partner in your city, no matter where you are.
If you encounter any issues, please contact our customer service team immediately. We’ll work with you to resolve the problem, whether it’s a repair, replacement, or guidance on use.
Yes, all IMPATIA game tables come with a warranty that covers manufacturing defects. Details about the warranty are included with your purchase, and our team is happy to answer any specific questions.
Yes, once your order is shipped, we will provide you with tracking information so you can monitor the delivery of your game table.
Yes, each product comes with detailed care instructions to ensure its longevity and pristine condition. Our team is also available to provide additional guidance if needed.
Yes, we offer customer service in multiple languages to better assist our global clientele. Let us know your preferred language when reaching out.
IMPATIA Touch Points Around the World
IMPATIA has showrooms and dealers located on every continent. We’re proud to have a global presence, making it easy for you to experience the craftsmanship and elegance of our game tables in person.
Simply contact our team, and we’ll guide you to the nearest showroom or dealer in your region. Whether you’re in Europe, Asia, the Americas, or beyond, we’ll help you find the perfect location to explore our collections.
Absolutely. Our showrooms offer a hands-on experience with materials, finishes, and configurations to help you design the perfect game table for your space.
If there’s no showroom nearby, we can arrange a virtual consultation to guide you through our collections, customization options, and the ordering process.